Field Service Engineer



Advert ID



Grand Rapids

Job Type




Salary Range

USD55000.00-85000 per year

No. of Openings


Branch Information

Michigan Engineering - (USA) 2851 Charlevoix Drive Southeast Suite 323 MI Grand Rapids , MI 49546



Job Description

Field Service Technician Job Description

Field Service Technicians will carry out on-site installation, maintenance and repairs on high-value business equipment in the fields of Aeronautics, Aerospace, Automotive and Military applications.

What does a Field Service Technician do?

* There are several core responsibilities of the role.

* Field Service Technicians install, configure and calibrate equipment as well as train customers in the safe use and maintenance of the equipment.

* You will service the equipment regularly, carrying out scheduled maintenance and replacing worn or faulty parts.

* Troubleshooting includes diagnosing and fixing faults on site, and logging repairs.

* Field Service Technicians will typically have basic electronics qualification or will have gained on-the-job experience and training from working in an electronics role.

What Stands Out?

* Travel to customer sites and provide support for Machines during field visits.

* Manage all on-site installation, maintenance, repairs and testing tasks to ensure proper machine operation.

* Diagnose errors and technical problems and determine proper solutions.

* Collaborate with customers, vendors, riggers and in-house support team to reach stated goals for visit.

* Satisfy customer needs.

* Establish customer relationships by completing machine installations and performing quality service.

* Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.

* Service existing accounts by reviewing concerns, conducting tests, and resolving problems.

What might I learn?

Field Service Technicians are trained in the latest automation technology. This includes but is not limited to: ABB and Fanuc Robotics, Fanuc and Siemens CNCs, AB Fanuc and Siemens PLCs, Vision Systems to name a few.

What qualifications do I need?

* Proven field service experience

* Ability to troubleshoot, test, repair and service technical equipment

* English literacy

* Ability to work flexible shifts and to adapt to changing work schedules

* Familiarity with mobile tools and applications

* Technical degree or certification

* An interest in working in different countries and cultures.

Reach out to me directly or apply here. I look forward to disussing all the details with you!