Field Supervisor



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Branch Information

Denver, CO - Metro - (USA) 7887 East Belleview Avenue Suite 1100 CO Denver , CO 80120



Job Description

Our client is looking for a Field Supervisor near DIA. The supervisor will be responsible for leading a team of 6-8 lot attendants. Pay dependent on experience. This is a temp to hire position.

Pay Rate: $18+ DOE

Hours: 7:00AM - 3:00PM (Monday - Friday)

Role Description

Key Responsibilities:

* Provide excellent customer service, with ability to problem solve any service issues that arise

* Maintain accountability for dispatching as a part of the vehicle delivery service Avail provides its customers

* Drive delivery service agenda for lot operations team (work scheduling, quality assurance checks, training, etc.)

* Oversee the assignment/re-assignment of lot operations team to delivery dispatching requests

* Provide on the spot coaching and assistance to lot operations team to ensure we are providing best in class customer service

* Serve as a liaison between Avail and local 3rd party vendors when additional delivery support is required

* Maintain vehicle inventory tracking on the lot

* Identify and execute process improvements to maximize customer service

* When needed, assist with the delivery to and retrieval of vehicles from local customers and/or move cars within a parking lot area

* Uphold Avail policies and procedures, and hold self and others accountable

* Perform other job duties as assigned to meet Avail business needs

Preferred Qualifications:

Education and Experience

* College degree preferred, or equivalent work experience

* MUST HAVE at least 6 months supervisory experience

Certificates, Licenses, Registrations

* Active Driver's License

Functional Skills

* Strong communication skills, both verbal and written

* Strong organizational and time management skills

* Able to multi-task

* Comfort with Microsoft Office (Excel, Word, Outlook)

Candidate must satisfactorily pass a drug screen and background check

The mission of Avail is to reduce the cost of car ownership for Americans by matching owners of underused vehicles with individuals who would like to loan them convenient, affordable vehicles. The Field Operations Manager will be the face to the customer and will oversee operational processes and provide vision and direction to meet strategic goals and exceed customer and provider expectations.