French/English Transaction Processing Administrator



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Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2



Job Description

Bilingual French/ English Transaction Processing Administrator- Mutual Fund for our leading client in the Banking Industry.

Start date: Nov - May (6 months)

Regular working hours : 10:00 AM to 6:30 PM Training 9-5

What is the opportunity?

In this role, you will have responsibility over First Time Right Processing and Quality Control in order to maximize Client experience and ensure that all work assigned are completed accurately, on target and within Industry and Regulatory standards.

What will you do?

* Process Segregated / Mutual Funds Financial and Non-Financial transactions within industry standards

* Apply Quality Control procedures to processed transactions to ensure First-Time-Right transaction processing

* Adhere to Not-In-Good-Order processes and procedures and monitor and clear Workflow system to ensure trades are processed within Capture/PEGA service level standards

* Ensure workflow processes and procedures are followed to accurately capture transaction statistics

* Investor accounts are accurately messaged/note of processed transactions

* Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate

* Communicate effectively with both internal and external client groups

* Work with Manager to update Desk Operating Procedures and other tasks as assigned

What do you need to succeed?


*Experience within Shareholder Services or similar multi-client mutual fund administration environment

*Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration

*Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation - including Registered Products

*Demonstrated ability to work successfully in a fast-paced, high stress environment

*Bilingual in French & English

*Strong understanding the Mutual Fund and Segregated Fund administration and the Dealer network

*Knowledge in Unitrax Recordkeeping System

*Criminal background check required


* Proven track record in leading initiatives, managing cross-functional relationships

* Completion of IFIC Mutual Funds Operations Course

* FundSERV knowledge

If you have the similar experience desired, simply click 'apply'.