Front Office Coordinator



Advert ID



Marble Falls

Job Type




Salary Range

USD17.00 - USD18.00 per hour

No. of Openings


Branch Information

Austin, TX - (USA) 1100 Center Ridge Drive Suite 1845 TX Austin , TX 78753



Job Description

Job Description

Responsibilities "Perform general office and administrative duties. "Assisting the HCP with the patient process, and the liaison between our patients and the Hearing Care Professional (HCP). "Successfully utilize the scheduling system to maximize test opportunities for the office. "Actively call current, past and potential patients through identified sources. Track and report appointment results. "Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals. "Responsible for professional answering incoming phone calls and messages, as well as, follow-up activities with patients. "Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts). "Verify patient eligibility, submit insurance claims. Manage process until claim is funded. "Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits. "Maintain a clean and welcoming office and work environment. Qualifications "High School diploma or equivalent is required. "2 years office experience is preferred. "2 years sales and customer service experience preferred. "Must be proficient in MS Office. "Willing to work flexible hours/days. Competencies "Customer Service focused. "Team Player with an enthusiastic and positive attitude. "Must be self-motivated, well organized. "Decision-making and judgement. "Will handle Cash- Cash handling