Job Description
HR Training Specialist:
SUMMARY:
Support Human Resources department by performing a variety of administrative duties including; administration and coordination of training and evaluation functions, assisting the training division with employee development programs and resources, and data collection and analysis.
Essential duties and responsibilities include the following:
Develop schedules to assess training needs
Conduct employee surveys and interviews Consult with other trainers, managers, and leadership
Conceptualize training materials based on data and research
Communicate training needs, online resources, and schedules
Create training strategies, initiatives, and materials
Contact and utilize outside vendors and resources for instructional technology
Maintain a database of all training materials
Instruct employee training
Collect, filter, and organize various types of data for reporting and summaries to management
Review employee performance and identify performance improvements and training
Coordinate and monitor enrollment, schedules, costs, and equipment Identify and create Standard Operating Procedures (SOPs) & workflows
Audit & revise existing trainings, resources, and processes and track improved proficiencies
Collaboratively manages performance evaluations components
Performs other job duties as assigned
Qualifications:
Required Education and Experience:
Bachelor's degree in education, learning & development, business, human resources, information technology, or related field.
Two (2) years' previous experience as a trainer, training specialist, or related position
Knowledge:
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
Technologies and best practices for instructional manuals and teaching platforms
POSITION DESCRIPTION
Skills:
Excellent written and verbal communication skills in English, Spanish and/or Japanese preferred but not required.
Strong project management skills with the ability to supervise multiple projects
Good interpersonal skills and communication with all levels of management
Organized and able to create multiple timelines, budgets, and schedules
Able to multitask, prioritize, and manage time efficiently
Excellent leadership, team building, and management skills
Encouraging to team and staff; able to mentor and lead
Ability to: Analyze problems and strategize for better solutions