Help Desk Technician


Manufacturing and Production

Advert ID




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Salary Range


No. of Openings


Branch Information

Brunswick, GA - (USA) 122 Scranton Connector Suite 108 GA Brunswick , GA 31525



Job Description

Manpower is looking for a Network Service Technician to the join the team of a local manufacturing client.

What will you be doing?

* Support Microsoft Windows desktop and server technologies

* Consult with our clients and offer guidance on technology use, best practices, and trouble-shooting

* Dispatching repair parts to the customer's site and for sending returned parts to repair shops, maintaining records of the transactions

* Responsible for detailed documentation and follow-up with clients

* Coordination with support help provided by component vendors

* Communicate the need for escalation promptly

* Provide fast and friendly tech support to end-users, IT managers, and C-level executives

* Typical Week: 85% help desk, 10% server/network support, 5% training/meetings

What will make you successful?

* Bachelor's degree (or experience equivalent) in computer science or related technology field

* 3 years relevant experience in a customer focused position involving technical knowledge of a company's products and services

* Self-motivated professional with good communication and interpersonal skills

* Proven track record providing technical support to field service technicians in diagnosing and determining corrective actions for product failures

* Experience with Microcomputer hardware recognition, installation, and troubleshooting

Full time position, Monday through Friday 9 AM to 5 PM. $14-16/hour