IT Customer Service Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_595581

Location

Fredericton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16.25/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6

ContactNumber

506-633-7474

Job Description

Are you seeking an immediate work from home IT opportunity? Manpower is currently looking for IT Customer Service Representatives for one of our well established Clients in Fredericton, NB.



**These positions will start as at home positions, but you must live in the Fredericton area for when they will move back into the office building**



IT Customer Service Representative - $16.25/hour



What's in it for you?



- $16.25/hour plus 4% vacation pay

- Paid weekly, every Friday morning

- Work from home

- Full time Hours



What is the position?



- The IT Customer Service Representative position includes the management of customer interactions to increase customer satisfaction and improve service quality

- Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment

- Fulfilling work satisfying customer expectations in a way that also complies with best practices

- Demonstrating empathy by listening attentively to customer concerns

- Maintaining high customer satisfaction ratings and service level agreements



What do you bring to the position?



- One year of Customer Service experience

- High school diploma, GED, or equivalent

- Technical troubleshooting experience preferably with Mac / Apple

- G Suite knowledge

- Excellent verbal and written communication(through phone, email and chat)

- Ability to be adaptive/flexible in a fast-paced environment

- Experience in a call center environment a plus

- Must be available to work anywhere between 9am to 10pm- Monday to Saturday

- A criminal record check will be completed



Select Apply Now and qualified applicants will hear from a recruiter within 48 hours.





We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.