IT Help Desk Opening Days

Industry

IT

Advert ID

USA_615512

Location

Kenosha

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Kenosha, WI - (USA) 7519 60th Avenue Suite 120 WI Kenosha , WI 53142

ContactNumber

262-694-2759

Job Description

Start the new year off right, with a great job in IT! Are you looking for an IT opening that is long term and possible Temp to hire?

If so Manpower has the job for you.

We have a Large Corporate company in Kenosha that is seeking a Service Support Specialist in its IT Department. This person will provide technical support for end users on several applications over the phone. This position is in a technical call center.



This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level 1 support issues, application and connectivity issues, mail issues, etc. For issues the resource cannot resolve, they will engage/escalate to internal Snap-on resources as required.

Qualifications

Skills/Experience required - This person must have

* The ability to install and troubleshoot network wireless cards from multiple vendors

* The ability to understand software firewalls and configuration

* Excellent communication, organization and documentation skills

* The ability to understand call queues and escalations

* Knowledge of web technologies

* The ability to troubleshoot moderate PC problems

* A basic understanding of synchronization utilities and remote assistance tools such as GoToAssist

* Knowledge in MS Office applications, Windows 10 and Google Chrome/Mozilla Firefox/Microsoft Edge experience

* A flexible work schedule (coverage ranging between 7:00am - 9:00pm with ability to rotate late shift)



Stop your job search and apply today at www.manpower.com. If you have questions you can email [email protected], will need resume.



We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.