IT Operations Analyst I

Industry

Financial Services

Advert ID

BBBH5428538

Location

Lexington

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD19.50 per hour

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

IT Operations Analyst I (Onsite) - $19.50 per hour



Our client in Lexington, SC is looking for hardworking, motivated talent to join their team. Get your foot in the door with a well-known insurance & risk management company. Don't wait… Apply TODAY!



What's in it for you?



* $19.50 per hour

* Temporary position

* Hours between 6:00 AM to 10:30 PM, 7 days a week (scheduled in those hours)

* Paid Training

* $200 Referral Bonus (T&Cs Apply)



What will you be doing?



* Respond to a variety of inbound colleague calls/emails

* Ensure accurate and detailed problem documentation/ticketing

* Provide timely escalation and follow-up with support groups and colleagues

* Identify and escalate wide-impact or potential wide-impacting outages

* Identify trends and opportunities for improvement as well as provide ongoing feedback

* Build ongoing support proficiency for other skills and applications



Job Requirements



* Above average computing and navigational skills

* Exceptional customer service skills in a client facing role such as a call center/tech support role - must have exp. with customer support

* Team player who collaborates effectively with peers and other teams but can also work well independently

* Good knowledge of Microsoft Office 365 (Word, Excel, OneNote, and PowerPoint)

* Ability to type at least 30 words per minute

* Required 5 Days a week on site

* Looking to grow in IT

* Call Center or Technical Support Background - troubleshooting exp



Why should you choose Manpower?



* Weekly Pay!

* Medical/Dental Insurance

* Life Insurance and AD&D

* 401(k) Savings Plan and more!

* Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day)



Are you Interested?



Stop your job search and apply today! A recruiter will be in touch within 24-48 hours



Share this job with friends and family and earn $200 with every successful hire!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.