IT Support Technician

Industry

IT

Advert ID

USA_525614

Location

Mount Pleasant

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD20/hr

No. of Openings

1

Branch Information

Mount Pleasant MI - (USA) 4585 East Packard Suite O MI Mount Pleasant , MI 48858

ContactNumber

989-772-7720

Job Description

Assists customers and clients with Personal Computer and related network issues. Task may be performed at the end-user's location or remotely to trouble-shoot, maintain, install, repair or modify PC hardware and software. Provides timely and creative solutions of a moderate to more complex nature to ensure or enhance end-user productivity. Maintains accurate information and data regarding end-user issues within the tracking system and according to policies and standards.

~builds or configures new hardware, installs and updates software

~Repairs personal and/or organizational computers and servers to keep them operational

~Creates, updates and maintains computer networks by running diagnostic programs to resolve computer problems

~Gathers date to assess the needs of the customer and uses data to assess system or network requirements

~Corrects or repairs problems such as incorrect settings, viruses, spyware, and replaces hardware or operating systems, as required

~MUST have Associates Degree or equivalent training