Inbound Call Center Representative

Industry

Call Center and Customer Service

Advert ID

USA_571384

Location

Brandon

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD16.36/hr

No. of Openings

1

Branch Information

Tampa, FL - (USA) 5625 West Waters Avenue Suite C FL Tampa , FL 33634

ContactNumber

813-249-0349

Job Description

Manpower, a global staffing agency, is partnered with high profile company in Tampa, FL that is hiring high volume-inbound CALL CENTER REPRESENTATIVES. Read all the details below!



CALL CENTER REP

Job Location: Tampa, Florida 33619

Work Industry: County Employment

$16.36 per hour, Mon-Fri but must be available to work Saturdays

8:00AM-5:00PM Schedule



The Benefits you get:

* Get paid every week on Fridays + Paid Training

* Free online certification courses & Bachelor's degree program!

* Full Health Benefits available within 90 days of employment with Manpower

* Finish your education through a High School Diploma at no cost to you



The Job Duties:

* Work in fast-paced setting to respond to heavy inbound calls from the public.

* Navigate between multiple screens to access customer location and county representative.

* Answer inbound calls 100 + per day while documenting each caller's concern/resolution.

* Scan and fax documents as needed; filing as needed.

* Place specific calls in queues for immediate response and monitor for resolution.

* Build a rapport with customers and clients in providing excellent customer service.



The Qualifications:

* Ability to sit for the entire shift.

* Strong computer and interpersonal skills.

* Excellent communication and customer service skills.

* Ability to navigate through dual screens and multiple programs while speaking and typing.

* Must have at least a high school diploma or GED.



APPLY NOW to get back working in 2021!