Measure Technician

Industry

Manufacturing and Production

Advert ID

USA_545486

Location

Fairfield

Job Type

Permanent

Hours

Full-Time

Salary Range

USD20-23/hr

No. of Openings

1

Branch Information

Parsippany, NJ - (USA) 1719 Route 10 Suite 110 NJ Parsippany , NJ 07054

ContactNumber

973-539-4115

Job Description

The Measure Technician is responsible for providing accurate digital templates as well as the best service and communication with our customers during the measure process.

As a Measure Technician you will travel to the client's location, capture the required data and measurements from each job with our software, and submit all documentation in a timely manner.



Job Expectations



* Measure jobs scheduled daily and accurately in order to ensure templates are sent in a timely manner to the shop.

* Must complete work orders by making notations for all required measurements, polished edges, cutouts plus radiuses in the tops and any other necessary specification desired by the customer for the job.

* Responsible to set the expectations and educate our customers with industry and service provider guidelines.

* Responsible for meeting/exceeding performance standards related to timely measure, uploading all measure files and photos immediately to company CRM.

* Communicate in a professional demeanor with customers over the phone and in person, to provide critical information to the customer concerning the templating and installation process and in turn receive great voice of customer scores.

* Communicate offered purchasable upgrades to ensure the best product is delivered to customer.

* Collaborate with Customer Service Manager, Installation Manager on topics relevant to the job, workload and service as needed.

* Understand and follow all job site safety rules and regulations.

* Perform miscellaneous duties as assigned.



WHAT WE ARE LOOKING FOR



EXPERIENCE

Required

* 3 years relevant experience working with home center measures.

* 1 year experience working with 2D laser templating and DXF files.

EDUCATION

Required

* High School Diploma/GED

KNOWLEDGES

Required

* Proficiency in Microsoft Office (Excel, Outlook, etc.)

* Knowledge of stone product and differences in natural stone and engineered stone when applied.

SKILLS

Required

* Ability to communicate and interact effectively with customers.

* Ability to travel/drive locally 100% of the time for long distances between projects throughout designated areas.

* Ability to work independently without supervision.

* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (up to 20 pounds).



PREFERRED BEHAVIORS

Required

* Organization Skills

* Team Player

* Attention to Detail

* Multitask

* Agreeable