Medical Intake Specialist - ON SITE POSITION!


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560



Job Description

Do you have Medical Claims Experience?!

If so, Manpower is looking for you to join our client in Durham! This is an ON-SITE POSITION, you must be local to the Durham, NC area.

Pay: $21.60, Contract Position


PLEASE NOTE: This employer requires all employees, temporary labor, consultants, and contractors to be fully vaccinated against COVID-19 by their start date (other date may be inserted if start date is not accurate), subject to approved medical or religious exemptions.

Job Description:

Handles all claim and non-claim documents with a commitment of quality and timeliness. Prepares and processes incoming mail for further handling and manages basic data entry processes. Data enters claims and applications for adjudication.


* Prepares documents by departmental processes in order to allow for coordination of benefits

* Forwards imaged work to appropriate areas, working rescan report and maintaining/balancing tracking logs

* Scans and identifies documents quickly and in priority to manage daily workflow and provide timely responses

* Processes returned claims and data enters all claim types into OCR or key from paper workflow

* Processes individual enrollment applications including processing of credit card payments

* Prepares claims and makes informed decisions for priority claim processing in order to report daily information for data tracking

* Corrects claims that error out of the adjudication system

* Develops expertise in areas of specialized complicated claims in order to perform Coordination of Benefits for all lines of business.

* Actively identifies system issues.


* Data Entry Skills: 4,476 keystrokes per hour with a 93% accuracy rate.

* Minimum of one-year claims environment preferred

* Experience with MS windows, medical terminology and scanner preferred.

* Attention to detail and strong analytical skills

* Effective oral and written communication skills

* Maintain highest standards of professionalism and customer service in all interactions with & between departments

* Ability to work in teams and independently

* Strong organization skills

* Ability to handle multiple tasks, make sound decisions, and meet deadlines in a fast paced environment

* Ability to understand the complexity of different Explanation of Benefits.

Apply today and hear from a recruiter from our office!