Night Shift Contact Center Representative

Industry

Call Center and Customer Service

Advert ID

CAN_596597

Location

Richmond Hill

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to CAD17/hr

No. of Openings

1

Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2

ContactNumber

416-510-1211

Job Description

Looking to apply your excellent customer service and tech savvy ability to a rewarding position? Let Manpower introduce your next employment opportunity as a Contact Center Representative working remotely.



NIGHT Shift Contact Center Representatives - $17 per hour (* Must be able to attend 1 week onsite training in Richmond Hill)



What's in it for You?



- $17 /hr plus 4% vacation pay

- Position starts on Nov 1 - Dec 30th with possible of extension

- Paid weekly, every Friday

- 1 week of onsite training in Richmond Hill (Leslie St, South of East Beaver Creek, training hours 9:00am-5:30pm)

- Available to work shifts between the days of Monday-Sunday

- NIGHT Shift starting on Nov 22- Mon-Fri 3:30 PM - 12:00AM / Sat-Sun 10am-5pm



What is the Job?



*Consult with customers via phone, email or chat to resolve escalations, tracking of orders, case investigations, trouble shoot and resolve client discrepancies

*Resolve customer issues with patience and understanding

*Providing superior customer service and solution oriented

*Ability to multi task in a fast-paced environment

*Toggling between multiple platforms and applications running simultaneously



What Do You Bring to the Job?



*Minimum 6 months of proven customer service experience at a Contact Center

*Analytical/problem solving skills

*Commitment to extensive product knowledge an ongoing training

*Exceptionally tech savvy

*Strong verbal, written and grammar

*Internet Access and hard wired connection for stability required

*1 week of onsite training and must obtain a 90% passing grade in order to be considered for the position



Interested?



Select APPLY NOW and Recruiter will reach out within 24 hours.

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Manpower Group recognizes the importance of providing an accessible and barrier-

free environment. We are committed to creating a welcoming, fair and inclusive

environment by offering equal opportunity to access our services. At ManpowerGroup,

we are committed to providing accommodations, and will work with you to meet your needs.