On-Site 1st Shift Sr. CSR! Up to $23-26hr


Call Center and Customer Service

Advert ID




Job Type




Salary Range

USD23.00 - USD26.00 per hour

No. of Openings


Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436



Job Description


Please call recruiter directly: Pauline Mena 213-674-9760

What's in it for you?

* Full Time Hours

* Monday-Friday

* Schedule: 8am/9am to 5pm/6pm

* Competitive pay from $23.00-26.00hr

* Weekly Pay

What you'll be doing:

* Provide customer call support and respond to customer inquiries on the efficiency and conservation program. Use knowledge of the program requirements to determine applicant eligibility.

* Work with team to process customer rebate applications into a work order management system and provide quality control reviews.

* Educate customers about the importance of energy efficiency and conservation and how to best implement efficiency practices.

* Maintain productive relationships with internal and external clients.

* Assist with weekly administrative duties.

* Work collaboratively with the program team to identify opportunities for enhancements to current processes.

* Create reports summarizing operations data.

Who were looking for:

* Bachelor's degree preferred or equivalent industry experience.

* A minimum of two years working in a call center environment with external customers.

* Proven track record working in a team environment.

* Must be able to communicate well over the phone with customers and problem solve.

* 2 to 3 years of experience with MS Office, including Word, Power Point, and Outlook with emphasis on Excel.

* Accurate typing skills with a minimum of 40 wpm.

* Excellent organizational, verbal and written communication skills.

* A general understanding of residential and commercial property maintenance.

* Prior experience in Project\Client Management, and/or Salesforce is a plus

Ability to multitask and prioritize work in a self-directed capacity.

* Must pay attention to detail regarding quality control practices processing and ensuring accuracy with customer records.