Oncology Intake Specialists

Industry

Medical and Nursing

Advert ID

USA_551510

Location

San Antonio

Job Type

Contract

Hours

Full-Time

Salary Range

USD15-17/hr

No. of Openings

1

Branch Information

San Antonio, TX - Downtown - (USA) 6243 IH 10 West Suite 110 TX San Antonio , TX 78201

ContactNumber

210-734-7300

Job Description

Serves as a liaison between patients and medical staff. Under limited supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying

messages.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Courteously and efficiently answers all incoming calls and connects callers with the correct extension.

-Takes and relays messages in an accurate and timely manner.

-Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.

-Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on

telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.

-Provides a pleasant and helpful phone contact for callers.

-Responsible for opening and closing the switchboard.

-Responsible for the in-house paging system.

-Performs clerical duties as assigned to maintain workflow in the department.



MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Minimum five years office experience, preferably in a medical setting.



PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or

paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office

equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.



WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential

functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment. Involves high levels of contact with patients and public.



Dress Codes: Business Casual



Additional Skills: High school diploma or equivalent required. Minimum five years office experience, preferably in a medical setting.