Operations Officer - Collections

Industry

Financial Services

Advert ID

CAN_548233

Location

Saint John

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD19.81/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Recruiting Collections Agent for one of the leading Bank in Canada.



If you interested in building a career in Banking Sector, then this entry level position is for you. You can gain first-hand experience on banking operations including specialized operations processes and activities for Bank's Insurance Team.



What's in it for you?

* Full 4-months contract with an opportunity for extension

* Competitive pay rates

* Safe, clean work environment

* Currently remote work



What is the job?



* Answer internal inbound calls regarding billing and payment inquiries from the Sales and Service Team

* Troubleshoot by evaluating payment history and reviewing online invoices

* Processes all payments, refunds, and collections for insurance products.

* Creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments.

* Retrieve, complete, and track all daily work activities.



What do you bring to the job?



* Prior experience in similar capacity is a big asset

* Prior call center experience in any industry

* 1+ years of customer service experience

* Prior experience in collections is an asset but not necessary

* Strong analytical and investigative skills

* Excellent communication skills (verbal & written)

* Ability to work in a fast-paced environment with minimum supervision, and prioritize tasks based on importance level.



Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.



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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.