Operations Officer I



Advert ID




Job Type




Salary Range

Up to CAD20.05/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Operations Officer I---- $15 to 20.05 per hour

What's in it for you?

- 6 months contract with possibility of extension.

- $15 -20.5 per hour and 4% vacation pay

- This role is remote for now, will be a return to office once offices are open.

- Support new and existing teams.

What's the Job?

* Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

* Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

* Identify opportunities to improve service delivery

* Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels

* Interact with partners by responding to requests in an effective and timely manner

What do you bring to the job?

* Bilingual in both English / French - Advanced level (C1/C2 CEFR): read, understand, write and communicate without error - documents will be in French/English

* Previous banking experience

* Previous operations officer role

High school, Undergraduate degree/ college diploma preferred

Highly organized and able to multitask multiple tasks at once

* Previous admin or customer service

How to apply/where to apply?

If interested, please send your resumes to [email protected] or select apply now and a recruiter will be in contact within 24 hours.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.