Operations Supervisor-Financial

Industry

Financial Services

Advert ID

USA_593538

Location

Chicago

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD23.80/hr

No. of Openings

1

Branch Information

Highland, IN - (USA) 9105A Indianapolis Boulevard IN Highland , IN 46322

ContactNumber

219-838-2253

Job Description

Manpower is currently seeking an Operations Supervisor in Downtown Chicago. As an employee of Manpower, you will have the opportunity to work at one or multiple clients that we have on a temporary or temporary to hire basis.



What's in it for you?

* Weekly Pay

* Pay: $23.80/hr.

* First Shift

* College Tuition: No out-of-pocket tuition with Manpower's MyPath Program



What the job is:

* Overseeing daily workflow of specific workgroups and/or segments of the workflow process

* Managing a team of full and part-time front line employees

* Handling complex customer relationships while utilizing service improvement tools and methodologies

* "Direct ownership" of remittance processing performance including allocating work in process to maximize high productivity and excellent quality

* Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality

* Providing guidance and development of the Team Leaders and Operations team members

* Effectively utilizing teamwork and leadership behaviors to create a highly engaged environment

* Ensuring that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, and general management practices

* Scheduling feedback and counseling with associates to ensure optimal performance

* Must be able to adapt and handle change effectively



What you bring to the job:

* Bachelor's degree in a business discipline or relevant work experience is preferred.

* Minimum 2 years supervisory/leadership experience, preferably in a Remittance processing environment

* Ability to lead, direct, and be visible to staff and direct reports

* Ability to coordinate and organize work while meeting and handling multiple deadline driven processes.

* Demonstrated ability to multi-task and balance numerous activities simultaneously

* Functional experience with MS Office, including Word, Excel, Access, and PowerPoint

* Good decision making skills as well as exceptional written and verbal communication skills

* Effectively interact with all diverse groups within the organization

* Display core leadership abilities: strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential

* Ability to stand, sit still, and walk for long periods of time

* Ability to lift up to 35 pounds

This position may require you to work non-traditional hours and/or additional hours as business needs arise.



Stop your job search and Apply Today.



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ManpowerGroup recognizes the importance of providing and accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.