Job Description
Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers' promises.
Location: North Saanich, BC
Hours of Work: 25hrs/week, hours may vary, flexibility required between the hours of 7am-7pm.
Wage: Starting $18.96/hr, $20.18/hr after 3 months. Top rate of $24.68/hr after 4 years.
Status: Permanent
Job Description
* Data entry (spreadsheet, reports, etc.)
* Will be responsible for performing a relief function in any classification for temporary fluctuations in volume, absenteeism, vacation coverage, temporary vacancies or emergencies.
* Communicate directly with customers via email & phone
* Working on various programs on computer
* Resolution of problem shipments, returns
* Dealing with customers/contact centers via phone
* Scanning/sorting/moving freight in and around the department
* Assisting the retail staff and other clerical staff when required
* Maintain efficient clerical operations and implementation of policies and procedures;
* Other duties as assigned
Qualifications
* Data entry skills and experience
* Knowledge of all operational policies and procedures
* Excellent verbal and written communications
* Must be able to lift 70lbs
* Must be a team-player
* Must exhibit strong customer service skills
* Ability to correspond to employees and customers in a professional and business-like fashion