Order Management Coordinator - (RMA's)

Industry

Logistics Distribution and Supply Chain

Advert ID

BBBH5372369

Location

Cerritos

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD18.00 per hour

No. of Openings

1

Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805

ContactNumber

714-533-1800

Job Description

Manpower is in search of an Order Management Specialist in the City of Cerritos, CA.



What's in it for you?



* Full Time Hours + OT

* Location: Cerritos, CA

* Monday - Friday 8:00am to 5:00pm

* Payrate: $18/hour



What you'll be doing?



* Process customer orders with suppliers and distributors

* Review orders for compliance including pricing, terms, and delivery

* Manage backlog and open order reports in the system or customer portals

* Track, review, and follow up on quote log and open order activities

* Process and follow up on RMA's

* Follow up with customers in a timely manner

* Identify and assess customers' needs to achieve high customer satisfaction

* Manage tactical day-to-day customer inquiries

* Assist sales team's efforts to respond, process, and document customer RFQ's

* Support order management

* Perform other customer service or business requirements.



What's required from you?



* Prior experience in data extraction and price quote preparation

* Proficient with Microsoft Office Suite such as Word, Excel, Outlook and PowerPoint

* Ability to deal with a rapid paced/multitasking fast growth environment is a must

* Strong communication, documentation and presentation skills with a rigorous customer service attitude is required

* Ability to remain flexible and can shift and adjust priorities quickly and efficiently