Order Processor / Account Manager / CSR


Call Center and Customer Service

Advert ID




Job Type




Salary Range

USD21.00 - USD22.00 per hour

No. of Openings


Branch Information

Waukegan IL Area - (USA) 5101 Washington Street Unit 23 IL Gurnee , IL 60031



Job Description

Order Processor/Customer Service Representative - $21-22 p/h

Manpower is recruiting for an Account Manager/Customer Service Rep in Zion, IL. We are looking for a CSR that will be responsible for handling specific accounts when it comes to processing orders, setting up shipments, invoicing and overall customer maintenance.

What's in it for you:

* $21-22 p/h

* 1st Shift, 7:30 am - 4:30 pm, M-F

* Temp-to-Hire

* Room for growth

Job Duties:

Processing orders for materials, obtaining freight quotes on carrier sites, setting up shipments, creating shipping paperwork, working with inventory and also invoicing. The CSR will wear many hats and handle the order process from start to finish.

* Processing orders that are sent via email, phone, EDI or fax.

* Obtain carrier quotes and determine shipping means for orders

* Process shipping paperwork (BOL's, packing slips) for shipments

from outside warehouses

* Check and understand inventory per order

* Invoice and send out invoices via email, mail or submitting on EDI

* Process RMA's and credits, send requested documents like data sheets or SDS

* Process PO's for 3rd party suppliers for drop ship orders to customers

* Approve freight bills from carriers for payment

* Create and maintain customers in Ross ERP

* Work daily with sales consultants

What do you bring:

* High School Diploma

* 2+ years order entry/customer service with a manufacturing company.

* Familiar with a manufacturing operating system

* Basic computer skills customer service skills, including professional phone etiquette and follow through, organizational skills and verbal and written communication skills

* Ability to multi-task and understand how to prioritize

* Experience in Microsoft Outlook

* Bilingual, English & Spanish speaking is a plus but not required


Click on the APPLY NOW button and hear from a recruiter within 24 hours. Or for more details, text "Oats" to 847-689-2217.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.