Outbound Call Center Agent


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560



Job Description

This client requires all individuals to be fully vaccinated against COVID-19 by the start date

Do you have Call Center or Customer Service Experience? Manpower is seeking agents to assist in making outbound medical insurance customer service calls for a company in Durham, NC.

What you will be doing:

Calling patients, providers, pharmacies, and insurance companies

Confirming medication policy benefits including verifying co-pays

Quickly and efficiently navigate applications and programs on a computer during the call

Office amenities include:

Biweekly Snack Service

Coca-Cola Freestyle machine for all your beverage needs

Eatify application for breakfast/lunch: Eatify

Spacious socially distanced cubicles

Built in MERV-13 air filtration

Hand sanitizing stations

Masks are optional and not required based on current state and federal guidance.

What skills you will bring:

Great communication skills

Experience navigating multiple computer applications

Good keyboard typing skills

Attention to detail

Additional Information:


Full time long term role Monday - Friday 8am-5pm

Must be local to the Durham area