Outbound Call Center Agent

Industry

Call Center and Customer Service

Advert ID

USA_648842

Location

Durham

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

ContactNumber

855-591-7454

Job Description

This client requires all individuals to be fully vaccinated against COVID-19 by the start date



Do you have Call Center or Customer Service Experience? Manpower is seeking agents to assist in making outbound medical insurance customer service calls for a company in Durham, NC.



What you will be doing:

Calling patients, providers, pharmacies, and insurance companies

Confirming medication policy benefits including verifying co-pays

Quickly and efficiently navigate applications and programs on a computer during the call



Office amenities include:

Biweekly Snack Service

Coca-Cola Freestyle machine for all your beverage needs

Eatify application for breakfast/lunch: Eatify

Spacious socially distanced cubicles

Built in MERV-13 air filtration

Hand sanitizing stations



Masks are optional and not required based on current state and federal guidance.





What skills you will bring:

Great communication skills

Experience navigating multiple computer applications

Good keyboard typing skills

Attention to detail



Additional Information:

$15-16/hour

Full time long term role Monday - Friday 8am-5pm

Must be local to the Durham area