Outreach Coordinator


Admin and Secretarial

Advert ID




Job Type




Salary Range

USD20.00-25.00 per year

No. of Openings


Branch Information

Capitola, CA - (USA) 2001 A 40th Ave CA Capitola , CA 95010



Job Description

* Conduct CalFresh outreach activities at various locations throughout Santa Cruz County, including but

not limited to food distribution sites, employment offices, homeless and veterans' services locations,

farmers' markets, faith-based organizations, and community events.

* Speak to community groups and faith-based organizations serving the CalFresh eligible population

about the benefits of the program in order to increase enrollment.

* Conduct community outreach with community and faith-based organizations to develop opportunities

to explain the benefits of CalFresh to eligible populations.

* Instruct CalFresh applicants/recipients on how to utilize the County's computer- and telephone-based

automated benefits access / information systems.

CalFresh Application Assistance

* Perform outreach activities in the community by promoting CalFresh, pre-screening potential

applicants, and providing application assistance, case management and data collection, both in person

and over the phone.

* Maintain records documenting CalFresh outreach activities.

* Collaborate with County staff and member agencies to coordinate CalFresh outreach efforts.

* Coordinate and conduct presentations to agencies, client groups and government departments on

CalFresh (including program outreach, eligibility and access), other issues related to hunger and


* Attend relevant community meetings and events to raise awareness of the County's computer- and

telephone-based automated benefits access / information systems.

* Provide information and support to community volunteers and CalFresh Buddies assisting SHFB with

CalFresh outreach and pre-screening.

* Collaborate with County and SHFB staff and SHFB member agencies to coordinate CalFresh outreach


* Assist in the planning and coordination of the annual CalFresh Forum event.

* Provide recruiting support and training on CalFresh and nutrition outreach to Hotline staff and


* Translate food bank communications for staff and community members as appropriate.

* Assist in the planning and implementation of CalFresh outreach material distribution.

Customer Service

* Serve as the face of the food bank, representing the agency with a high level of customer service both

in the office and in the community.

* Develop and maintain effective working relationships and deals tactfully, cooperatively, and effectively

with staff members, volunteers, agencies, community organizations, clients, and potential donors.

* Communicate effectively and respectfully with people of different racial, ethnic and cultural groups,

different backgrounds and lifestyles; demonstrates knowledge of and sensitivity to their needs.

* Use computer to generate files and manipulate data, utilizing spreadsheets and word processing tools.

* Prepare correspondence, tracking, reports, forms and schedules; proofreads typed and other materials

for accuracy, completeness, and correct language usage.


* Coordinate and schedule presentations and community outreach events.

* Act as a spokesperson for Second Harvest, particularly in areas involving CalFresh.

* Assist in the development of new outreach material.

* Assist in the recruitment and professional development of CalFresh Buddies.

* Take leadership role in subcommittee and steering committee meetings and outreach events.