PT retail position


Logistics Distribution and Supply Chain

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Kingston, ON - (CAN) 200 Princess Street Office #3 ON Kingston , ON K7L 1B1



Job Description

Serving customers in the most efficient and courteous manner on the telephone and in person

Up-selling and cross selling Corporate products and services

Handling customer complaints and inquiries

Working to resolve problem shipments

Working to resolve equipment and technology challenges

Working with and building a positive relationship with Head Office, local management, drivers, warehousing staff, account managers, and other Corporate partners to ensure excellence in customer service

Building a positive relationship with customers; key contacts - vendors, building tenants, etc

Assisting customers with shipping details and account challenges

Loading, scanning, logging and calling resolution freight

Cash reconciliation including deposits, key control

Compliance to all corporate policies and procedures (including uniforms)

Adhering to all safety standards

Being on time/attendance

Living the Purolator values Representing the Purolator values to customers and key partners

Ability to lift 70lbs/stand for 3 hour intervals

Other duties as assigned by management

Manually move freight, stock, or other materials or perform other unskilled general labor. Includes all unskilled manual laborers not elsewhere classified.

3-12 months customer service experience preferred

3-12 months retail experience preffered

3-12 months using technology/POS system experience preferred