Parts and Service Admin



Advert ID




Job Type




Salary Range

USD41000.00 - USD52000.00 per year

No. of Openings


Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY 12203



Job Description

Parts and Service Administrator

This is a full-time position and pay will be competitive based on education-level and experience.

Parts Department Responsibilities:

* Match POs to invoices and packing slips for assigned Branches and review branch paperwork

* Post incoming parts ordered on stock POs

* Process purchase order price changes and perform regular reconciliations

* Communicate with vendors as needed for information to resolve any problems with invoices

* Post inventory price changes for all branches for major vendors for all branches

* Review allocated inventory report for outdated orders and research/resolve with parts staff

* Review Open PO and Open Special-Order reports for outdated orders

* Generate stock and miscellaneous purchase orders for parts department as required

Service Department Responsibilities:

* Track and adjust technicians' time and monitor hours on repair orders for shop

* Assist service manager with the scheduling for shop and service trucks

* Assist service manager with assigning jobs to bays and assigns techs to jobs based on abilities.

* Open and close repair orders for in-shop work

Administrative Responsibilities:

* Respond to incoming phone calls and assist the customers or direct to the proper individual

* Greet all customers and assist with serving them

* Contact customers to obtain required PO numbers

* Generate invoices for parts and service transactions

* Finalize and process cash and credit card payments for parts and repair orders

* Complete accounting activities in accordance with STS procedures including cash register balancing, deposit preparation, petty cash tracking, etc.

* Submit payroll for all branch personnel for manager approval and handle PTO, absenteeism, and tardiness using STS forms and procedures

* Assist with inside sales and marketing. Follow-up with customers on completed jobs and parts orders, and potential additional orders or service work


* Strong Customer Service and Computer Skills are a must!

* Experience with Microsoft Office Suite is needed

* Experience with CDK or a comparable Dealer Management System a plus

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.