Product Owner/Technical Writer


Financial Services

Advert ID




Job Type




Salary Range


No. of Openings


Branch Information

Manpower CORE 100 Manpower Place , WI 53212



Job Description

This position will work with the enterprise compliance area to support a product development initiative related to the use of RSA Archer in the management of regulatory policies and standards.

General Duties

The Enterprise Compliance Life Product program will use RSA Archer in the implementation of treatment plans required to respond to external and internal regulatory changes. In this position, a qualified candidate will be called upon to:

* Work as part of an agile develop team, with the responsibility to gather business requirements and produce product documentation, user guides, and training material.

* Compile information collected into policy objectives, control solutions or other functional documentation, as needed.

* Review and/or develop process flows and descriptions using IBM Blue Works.

* Create forms and/or templates for varying types of documentation

* Work within an agile environment, assisting with the requirements and outcomes of agile Features and Stories

* Develop training material (awareness, introductions, and software access and usage detail)

* Work across departments in support of requirements, definitions, and testing of RSA Archer.

* Assist where needed, including data conversions (manual and automated), as defined.

Business Analysis and Process

The candidate should have senior level skills in the areas of analysis (business and technical), and easily able to design a process flow or change an existing flow. A cognitive approach for learning new concepts and details will be important for effective delivery of desired outcomes. Project management skills will facilitate participation in Sprint planning activities, and delivery of documentation drafts and final versions.

Document Writing

The candidate will be well spoken and use word choices affectively in written and verbal communication. A strong understanding of grammar and punctuation are essential. The ability to take input such as bullet points, pictures, roughly written concepts, verbal ideas, and transition them into documented material is an important skill.

Information Conversion and Re-write

An important aspect of this program is the retirement of legacy applications, where important regulatory information currently resides. This position will be used to assist in the conversion of information from one system to another. Automation and manual (cut/paste) process will be used, and information formatting may be necessary. The coordination of required attestation for each converted document or record will be necessary

Minimum Skills

High proficiency in each of the following: PowerPoint presentations, Word, SharePoint, business processes capture and notation, training and learning concepts.

Preferred Skills

RSA Archer, Blue Works process tool, or equivalent, Confluence, grammatical expertise, usability, Jira Align

Business and Soft Skills

* Comfortable with ambiguity and can translate concepts into details

* Ability to deliver and receive feedback

* Knowledge of learning and training practices

* Professional work experience in the insurance or financial services industries desired

* Knowledge of or experience with technical compliance requirements of financial service products such as life insurance, annuities, mutual funds or general securities