Quality Control Administrator (remote)



Advert ID




Job Type




Salary Range

Up to CAD18.64/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7



Job Description

Manpower is hiring Quality Control Administrator (remote) for a top Banking client in Toronto.

What's in for you?

* Contract to start on 1 November 2021 until 30 April 2022, potential for extension

* Pay Rate: $ 18.64 per hour

* Work location: remote (from anywhere in Ontario)

* Nice to have: bilingual (English/French)


* Review various types of mutual and pooled fund investor transactions for errors from internal processing

* Review reports of trade rejections and provide explanation to internal partners as required

* Report errors, trade rejections and electronic transfer of funds issues within the internal database to capture data for reporting purposes

Knowledge & Experience:

* 2-4 years of Funds industry experience required

* Knowledge of record keeping systems

* Understanding of registered products

* Experience in an imaging/work-flow environment an asset

* Review of processed financial and non-financial transactions with a high level of accuracy for Mutual Funds, Segregated Funds and Pooled Funds (CASH, RRSP, TFSA and RESP accounts)

* Assist other departments/teams in the resolution of Client issues in order to maximize client experience

* Quality check financial and various non-financial transactions by standard cut off times including account set-up, redemption, purchases, switches, non-complex NIGOs (Not in Good Order), direct trade and wire order placement and settlement

* Ensure all transactions are processed accurately and within Service Level Agreements (SLA)

* Apply all quality control procedures

* Review and completion of daily audit reports for banking information and sell trades

Must Have:

* Own laptop to work from home

Nice to Have Skills:

* 1-2 years' experience in mutual funds and transaction processing

* Bilingual English/French

* Flexible to work overtime if needed