Job Description
Essential Job Duties and Responsibilities
* Works to supply products and services that meet or exceed the customers' expectations. Follows the documented quality systems and processes that are continually being improved to satisfy our customers' needs.
* Develop and define process control requirements and measurement systems; creates and improves control plans.
* Identify sources of variation that result in defects and customer complaints, using variation reduction tools such as 6 Sigma.
* Work collaboratively with cross functional team on product development using APQP Core Tools, with the goal to identify and prevent defects prior to production.
* Lead problem solving with all levels of the organization including Engineering and Manufacturing use disciplined methods such as 8D.
* Understand, support, and provide appropriate activities and training related to the Production Part
Approval Process (PPAP).
* Develop sampling plans, quality standards, and process control instructions for use by manufacturing in monitoring and reducing variation.
* Serves as Internal Auditor and perform audits of quality processes to ensure compliance, and lead teams to develop corrective actions for non-conformances.
* Assist in the development of quality processes & procedures in order to create effective and standardized work practices.
* Produce reports regarding nonconformance of products or processes, daily production quality, root
cause analyses, RMA's, complaints, and/or quality trends.
* Interacts with customers and supplier representatives on quality issues.
* Determine root cause and corrective action for quality or process issues.
* Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
* Contribute to the company's continuous quality improvement and cost reduction programs.
* Support product manufacturing, process engineering, and new product development. This could include analyzing process flows, methods of manufacturing, and new procedures.
* May assist Manager or other managers in other duties or special products as needed.
Critical Skills, Knowledge, and Abilities
* Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.