Remote Direct Sales Retention Representative

Industry

Sales

Advert ID

USA_597062

Location

Raleigh

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

ContactNumber

855-591-7454

Job Description

Manpower is looking for a Direct Sales Producer (Retention Team). YOU MUST HAVE ACA EXPERIENCE and A NC ACCIDENT & HEALTH LICENSE. The purpose of this role is to perform outbound activities to help onboard new members post initial contact and to perform retention activities during the annual enrollment period. The prospects and members are specific to the Under 65 Affordable Care Act and Ancillary markets.



General job description:

The purpose of this role will be to perform outbound activities that include daily emails and phone calls to help onboard new members post initial contact and also to perform retention activities during the annual enrollment period. The prospects and members are specific to the Under 65 Affordable Care Act markets. Outbound follow up for new and existing members will occur on a daily rotation basis with a rotation on inbound when customers return calls. Representatives will also be able to accept applications via the phone. During the Annual Enrollment Period, this will become a specialized team to handle specific retention campaigns.



Job Description:

* Will contact existing members during and prior to the Annual Enrollment period to discuss plan options and plan changes in an effort to ensure retention with Blue Cross NC. Will provide detailed plan information and options that will help members stay based on information provided.

* Will contact and follow up on new leads associated with ACA inquiries during the Special Enrollment Period to help foster sales.

* Must be able to explain ACA plans and ancillary plans and concepts in detail and to provide information on how to apply and enroll using the appropriate online resources.

* Must have a general knowledge of the market in NC including competitors and how their plans compare to be able to discuss with prospects and members.

* Will perform outbound follow up for new and existing members on a daily rotation via phone and email with a rotation on inbound when customers return calls.

* Representatives will also be able to accept applications via phone.

* During AEP and SEP, this team may act as a special response unit to handle specialized direct marketing campaigns for prospects or members.

* Required to meet goals for outbound contacts and closure statistics.



- Hours: 8:00 - 5:00 pm, Monday - Friday

-This position is fully Remote, all equipment is provided.

- Must have: Needs ACA experience and a NC accident and health license.

- $30.31 per hour



If interested apply today or give us a call directly at 919-768-8472!