Remote Work! - Customer Service Representative - Cutlar Bay, FL

Industry

Call Center and Customer Service

Advert ID

USA_570715

Location

Miami

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD15/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

Description:



**Pay Rate: $15.00

**Temp-to-perm opportunity - will be based on attendance and performance among other things

**Interviews via Zoom

**Working from home currently but must be local to Cutler Bay, FL -33157.

**Will pick up equipment on first day

**Office is open 24/7 - please ask candidate's to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST

Night Shifts range between the hours of 9pm - 8am EST

**Please provide times your candidate is UNABLE to work



Important :

The ideal candidate will have:

* Relentless drive to provide exceptional customer service

* Excellent communication and listening skills

* Strong attention to detail and problem-solving skills

* Ability to adapt to change and work well in a fast-paced environment

* Ability to multi-task using technology while handling calls

* Minimum high school diploma or GED



We are hiring for both Day Shift & Night Shift:

* Day Shift ranges between the hours of 7am - 10pm EST

* Night Shifts range between the hours of 9pm - 8am EST

* Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays

* This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability

* We do pay shift differentials for night and weekend schedules worked

When you start, we train you:

* It's a combination of virtual "class room" & "on the job" training that is typically 6 weeks long but duration can vary

* Class room training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break

* Upon completion of class room training you will receive your regular shift & start working those hours

You will work remotely temporarily due to COVID 19:

* Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.

* Our Miami, FL office is located at 11222 Quail Roost Drive Miami, FL 33157.