Restoration Project Manager


Building and Construction

Advert ID




Job Type




Salary Range

USD60 - USD80 per year + Company vehicle/ plus bonus

No. of Openings


Branch Information

Denver, CO - Metro - (USA) 5445 DTC Parkway Penthouse 4 CO Denver , CO 80120



Job Description

RESTORATION PROJECT MANAGER - Fire and Water Mitigation ($75,000 TO $85,000, plus bonuses and company vehicle)

Shift: Mon-Fri 8-5 with some occasional weekend work

Pay Rate: $60,000 to $80,000, plus bonuses and company vehicle

Job Description:

Manage production crews and jobs according to company procedures. Assign and coordinate jobs with crews. Keep the Mitigation Manager updated on production, as appropriate. Supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Resolve problems quickly as they arise. Perform production work as needed. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs ensuring customer needs are met. Communicate and establish relationships with commercial, insurance, and residential customers. Perform sales and marketing activities, including add-on sales.

What you will be doing?

Customer Satisfaction

1 Oversee SERVPRO® processes relating to customers and take care of customer needs.

* Identify and implement activities for incremental improvement.

* Manage relationships with centers of influence (COIs).

* Communicate expectations, requirements, and changes with COIs.

Initial Job Scoping

1 Tell customers how SERVPRO® can help them; get the job by gaining customer and client confidence.

2 Create and/or review job scopes and ensure accuracy and clarity.

* Identify appropriate production services, time, and necessary materials to develop an accurate job estimate.

* Ensure scope sheets, pictures, and supporting documents are submitted for entry into the estimating database.

* Adhere to Franchise established pricing schedule.

* Discuss any alterations or deviations from the Franchise pricing schedule with the operations manager or general manager.

Project Management

1 Oversee scheduling of jobs, resources, and crews following SERVPRO® production guidelines.

* Work with office staff to schedule jobs and make changes to the schedule to ensure all jobs are completed in a timely manner.

* Manage job file documentation.

* Ensure all job files are accurate and complete in a timely manner.

* Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently.

* Manage "Work-in-Progress" (WIP) jobs.

* Coordinate performance of crews and communicate with office staff, ensuring crews work efficiently and maintain good communication