Sea Freight Logistics Operator

Industry

Logistics Distribution and Supply Chain

Advert ID

USA_592882

Location

Gladstone

Job Type

Contract

Hours

Full-Time

Salary Range

USD20.00-23.00/hr

No. of Openings

1

Branch Information

Kansas City, MO - North - (USA) 103 West 26th Avenue Ground Floor MO North Kansas City , MO 64116

ContactNumber

816-221-0795

Job Description

Sea Freight Logistics Operator



What's in it for you?

* Temp to hire opportunity, full time hours

* Opportunity to learn new skills and advancement

* Option to take free college courses and skills training



What is the job?

Operational duties to include coordination with shippers, truckers, steamship lines and K+N offices for the export of shipments.

The complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, K+N invoicing, certificate of origin, export declaration and/or AES, if applicable) forwarding, follow-up with tracking and tracing to final destination and data quality requirement.

Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and K+N overseas offices throughout the process and choosing proper routing appropriate to the customer's needs.

Negotiate cost-effective rates with service providers to ensure maximum profitability.

Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routeing/services/carriers.

Participate in quotes for overseas offices as requested.

Review information published on K+N's Intranet system daily.

Immediately report problems, operation disputes or discrepancies to a supervisor, manager, divisional manager or branch manager.

Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001).

Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments.

Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.

Resolve billing discrepancies and discrepancies against client SOP's.



What you bring to the job?

* Ability to pass a background check and drug screen

* Experience in transportation logistics preferred but not required



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.