Service Contract Sales Assistant



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Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805



Job Description

Do you have experience as an Service Sales Assistant? Do you have experience in service contract operations including timeliness of renewals, warranty conversion and selling of new services. Do you enjoy communicating and interacting with potential and existing customers with the objective of growing business. If you answered yes to all our questions and have the experience we are looking for then Manpower would like to speak with you now!

What's in it for you?

* Full Time Hours 40 hours a week

* Monday - Friday: 8am-5pm.

* Weekly pay (Every Friday).

* Competitive pay starting at $20 to $24/hour DOE

* Free College Tuition Program

What you'll be doing:

* Promote sales of service contracts and assist in establishing pricing and developing proposals.

* Work closely with Sr. Contract Administrator to identify find opportunities, provide leads, and increase the volume of service agreements.

* Provide customers and Sr. Contract Administrator with required information to facilitate service agreement transactions.

* Assist in the preparation of proposals and contracts according to corporate guidelines.

* Ensure that contracts are prepared within allocated timeframes.

* Assist customers with inquires or issues concerning their service contracts.

* Provide timely follow-up and feedback on all customer related issues.

* Maintain effective communication with customers, Technical Support and Service teams to ensure accurate billing and contract renewal.

* Communicate with the Sr. Contract Administrator to organize and analyze relevant contract documentation and information necessary to recommend the acceptance or rejection of a contract.

* Assist department personnel in the resolution of contract problems by providing information and advice.

* Refer problems associated with compliance and legal issues to the Sr. Contract Administrator for resolution.

* Create and maintains contract files.

* Assist, prepare and disseminating information to appropriate employees regarding contract status, compliance, modification, deviation, negotiation and termination.

* Collect data on changing customer needs and shares data with personnel.

Who were looking for:

* 2 - 3 years of previous experience with background in sales work REQUIRED.

* Must have good communication, interpersonal and listening skills.

* Must have strong sales skills with ability to negotiate, be creative and persuasive.

* Must be self-driven and willing to take the initiative to respond to and/or address challenging situations.

* Must have strong computer skills including the ability to work on complex spreadsheets.

* Ability to type 40-50 wpm with few or no errors.

* Must be tactful and flexible with diverse personalities.

* Ability to meet project deadlines and work within a budget.

* Able to pass a Background Check and Drug Screen.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance