Service Coordinator

Industry

Logistics Distribution and Supply Chain

Advert ID

CAN_586232

Location

Montréal

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD55000-60000 per year

No. of Openings

1

Branch Information

Kitchener, ON - (CAN) 589 Fairway Road South Unit 5 ON Kitchener , ON N2C 1X4

ContactNumber

519-571-7910

Job Description

Our client, based of Montreal is adding a Service Coordinator to their team.

The ideal candidate will manage the service and parts department in delivering a superior customer service experience for the Montreal branch.



WHAT WE REQUIRE:

The duties and functions of this position will include, but are not limited to:

* Open and close work-orders

* Answer to customer demands by phone and in person.

* Warranty claim processing.

* Ensure all outside purchased parts are billed to proper work orders.

* Invoice customers and ensure proper information is entered onto computer system.

* Promote service job sales.

* Maintain and adhere to all company policies.

* Adhere to safety policies.



QUALIFICATIONS:

* Candidate must be proficient with Microsoft computer programs, must have the ability to multi task, organize and prioritize work in a fast-paced environment.

* Fluent in both French and English.

* Attention to detail is essential.

* Excellent customer service and telephone manners to attend incoming calls are also critical skill sets.

* Strong communication skills (via phone, email and in-person).

* Exercising discretion and confidentiality with sensitive company information.

* Able to work independently.

* Proven experience working in a similar environment (specific knowledge of the heavy equipment/truck parts industry is a definite asset.

* Willingness also to learn new products and systems is a key asset.

* The successful candidate must have a valid Driver's License.



WHAT WE OFFER:

* Competitive wage - $55,000-60,000/year

* Comprehensive health and dental plan.

* Company pension plan.



If you are interested in this opportunity apply online today!



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.