Shipping Resolution Clerk

Industry

Logistics Distribution and Supply Chain

Advert ID

CAN_651746

Location

Hamilton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD17/hr

No. of Openings

1

Branch Information

PRP Program - (CAN) 4950 Yonge Street 7th Floor ON Toronto , ON M2N 6K1

ContactNumber

-

Job Description

*******************************TEMP-TO-PERM*****************************************



Looking for an opportunity in a booming market?



Manpower is currently hiring Shipping Resolution Clerk for our client Purolator-Hamilton. Don't miss this opportunity to be part of a national organization that plays an important role in the lives of all Canadians.



What's in it for You?

* Mon - Fri, 20 hrs/wk, various shifts from 9 am to 8 pm. Mostly pm shifts (4pm to 8pm)

* $17 per hour (Weekly pay)

* Temp to perm opportunity



Duties-

*Serving customers in the most efficient and courteous manner on the telephone and in person

*Up-selling and cross selling Corporate products and services

Handling customer complaints and inquiries

*Working to resolve problem shipments

*Working to resolve equipment and technology challenges

*Working with and building a positive relationship with Head Office, local management, drivers, warehousing staff, account managers, and other Corporate partners to ensure excellence in customer service

*Building a positive relationship with customers; key contacts - vendors, building tenants, etc

*Assisting customers with shipping details and account challenges

*Loading, scanning, logging and calling resolution freight

*Cash reconciliation including deposits, key control

*Compliance to all corporate policies and procedures (including uniforms)

*Adhering to all safety standards

*Being on time/attendance

*Living the Purolator values Representing the Purolator values to customers and key partners

*Ability to lift 70lbs/stand for 3 hour intervals

*Other duties as assigned by management

*Manually move freight, stock, or other materials or perform other unskilled general labor. Includes all unskilled manual laborers not elsewhere classified.



Experience required-



*3-12 months customer service experience preferred



*3-12 months retail experience preferred



*3-12 months using technology/POS system experience preferred