Short-Term Disability Case Manager I

Industry

Banking

Advert ID

CAN_604095

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD23.57/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower is hiring Short-Term Disability Case Manager I for a top Insurance client in Halifax.



What's in for you?

* Contract to start on 7 December 2021 until 3 December 2022, potential for extension and FTE

* Pay Rate: $ 23.57 per hour

* Monday to Friday: Office hours

* Work location: On-site (Office - Joseph Howe Drive, Halifax)

* Fully vaccinated (COVID)



RESPONSIBILITIES / MUST HAVE SKILLS INCLUDE:

* Provide support in completing assessment, calculation and final decision on Critical Illness claims

* Adjudicating and making independent decisions on non-contestable and contestable within defined authority levels

* Operating within well-defined guidelines and processes/practices for routine claims, identifying invalid claims, detecting fraud or misrepresentation, and identifying unusual facts to minimize liability of paying multiple claims

* Reviewing and interpreting policy contracts, procedures, and administrative systems to determine the total benefit payable

* Communicating to internal partners as appropriate

* Other projects as required



MUST HAVE SKILLS:

* Demonstrate a high level of professionalism and empathy

* Strong analytical and problem-solving skills, including strong attention to detail, to identify unusual claims and interpret policy contracts

* Good understanding of group Insurance systems and products

* Familiarity with medical terminology

* Excellent customer service skills and demonstrated empathy to deal with sensitive information

* Strong communication skills, both written and oral. Expresses ideas and shares information clearly and concisely, articulates messages, modifies approach and builds connections

* Organizational skills to be able to work in a high volume, fast-paced environment

* Team collaborative (strong Team player)

* Strong collaboration skills and ability to work as a liaison between all internal and external stake holders

* Fosters productive working relationships across diverse groups to produce superior solutions; builds beneficial networks to achieve collective business goals; ability to work effectively

* Proficient in computer applications, including Microsoft Word, Outlook, PowerPoint, and Excel

* High regard for quality, accuracy and attention to detail

* Strong time management skills and can handle multiple deadlines and concurrent activities