Software support Technician


Logistics Distribution and Supply Chain

Advert ID




Job Type




Salary Range

CAD75000.00-80000.00 per year

No. of Openings


Branch Information

Montreal, QC - (CAN) 630 Sherbrooke Ouest Suite 105 QC Montreal , QC H3A 1E4



Job Description

Our client one of the world's largest provider of intralogistics throughout North America, is hiring a Software Support Technician design and implements software solutions for automated material handling software systems and equipment in warehouses and distribution centers. This position requires knowledge about various programming languages, software development tools, software architecture, operating systems, hardware and network design and databases. The role also involves implementing developed software through onsite testing and commissioning.

What's in it for you?

Competitive compensation plan

· Excellent performance bonuses

· RRSP match

· Medical, dental, and vision benefits (all premium costs paid by us!)

· Educational reimbursement

· Work-life balance · Safe work environment

· Discount programs and referral incentives

· Excellent opportunities for internal growth

What is the job?

. Designs and implements software solutions based on the company's software platform and libraries for Warehouse Management Systems

· Commission software on-site. This includes but is not limited to

· Test's software implementation against requirements

· Sets-up test scenarios for commissioning and executes those

· Tests own software implementation and that of others against design requirements

· Takes over responsibility for a specific area of software development within a project

· Creates software requirement analysis and specifications for area of responsibility

· Creates software documentation · Actively communicates with team members, IT Project Manager and Software Developer Lead about the work and project status · Actively escalates issues to IT Project Manager and Software Developer Lead

· Participates in team meetings on an as needed basis · Extensive travel required to commission software at customer's site

· Sets-up test scenarios for commissioning and executes those.

· Troubleshoots system issues in 1st, 2nd or 3rd level depending on project requirements

· Supports customer service remotely and on-site if required · Effectively communicates with internal and external customers

· Shift work on an as needed basis for system support and/or commissioning

· Occasionally performs installation of network or computer hardware if required by a project in the office or on-site

· Occasionally handles test product required for test scenarios on-site (Tubs, Totes, Cases etc.)

What do you bring to the job?

Degree/Diploma in Computer Science or Engineering or equivalent combination of education and experience in similar work

. Minimum 2 year of experience with Java or other object-oriented programming languages

· Minimum 2 year of experience with SQL databases (Oracle, MySQL, SQL Server).

· Open to travel extensively to support system ramp-up and go-live on-site · Experience with WMS and ERP is a plus · Experience in Industrial Automation

· Server/Network topology experience

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

CNESST permit: AP-2000535 // permis CNESST: AP-2000535.