Technical Support Rep - Sanford, Maine


Call Center and Customer Service

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Branch Information

Biddeford/Springvale, ME - (USA) 413 Alfred Street ME Biddeford , ME 04005



Job Description

Technical Support Rep - Sanford, Maine

Now hiring a Technical Support Rep for an innovative manufacturer of high-quality equipment in Sanford! Put your technical troubleshooting skills to use while taking your career to the next level at a well-known company whose reputable products are used in a variety of industries!

Manpower actively works with both clients and associates to ensure health & safety remain a top priority. We are working to fill this DIRECT HIRE position quickly, so don't miss out! Apply today by emailing your resume to [email protected] or simply text "Technical Support" to 207-518-7054.

What's in it for you?

Full-time, DIRECT HIRE employment

Excellent schedule with nights and weekends off: work 8am-5pm, Monday-Friday

Competitive pay of $17-22 per hour DOE

The satisfaction of resolving complex technical issues

What will you be doing?

Responding to incoming calls, emails, and website contact forms and providing excellent customer support while answering complex technical questions

Reading and interpreting mechanical and electrical drawings and schematics

Coordinating with other company departments as needed to answer questions and resolve customer issues

Working with product end users, field technicians, and other contacts to diagnose and troubleshoot issues with company products

Logging call data and analyzing trends

Some travel for field work may be required

What will you bring to the job?

Electrical/mechanical background, including at least 3 years of technical troubleshooting experience

Some knowledge of ERP/MRP/case management systems

Knowledge of CAD is a plus

Good listening and phone communication skills

Ability to multitask while maintaining strong attention to detail

Ability to talk on the phone and work on a computer for extended periods, and occasionally lift up to 40lbs

Since we are now hiring a Technical Support Rep in Sanford, we can try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-284-0595, or texting "Technical Support" to 207-518-7054.

We look forward to working with you! Contact us today!

You'll love working with Manpower - here's what one of our associates had to say about their experience: "Manpower has a very friendly staff, and they are easy to work with. The staff seemed genuinely interested and motivated in finding me a position." - L.H., Augusta