Technical Support Agent, Level 1, $22.90 per hour

Industry

IT

Advert ID

CAN_660701

Location

Ottawa

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

North York, ON - Manpower - (CAN) 3600 Steeles Avenue East ON Markham , ON L3R 9Z7

ContactNumber

-

Job Description

Are you seeking immediate employment in Technical Support? Join our growing team of bilingual Technical Support Agents !



What's in it for you?

* Full time opportunity ( 40 hours a week)

* Must be available for all type of shifts (day, evenings, nights, week days & weekends)

* Potential for extension & permanency

* Remote work



What is the job?

* Provide technical customer support to client via phone, email and chat

* Troubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite.

* Manage ticket creation, resolution and follow up



What do you bring to the job?

* Ability to troubleshoot and help customers with Technical issues

* Ability to speak, read and comprehend English and French ( Fully bilingual)

* Experience in a call center environment



Select Apply Now and qualified applicants will hear from a recruiter.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.