Technical Support Engineering I



Advert ID




Job Type




Salary Range

Up to USD26.50/hr

No. of Openings


Branch Information

Waynesville, NC - (USA) 351 Walnut St NC Waynesville , NC 28786



Job Description

Technical Support Engineer/ $ 26.50 per hour

Arden Area

Are you looking for a challenge or a new, exciting opportunity? Do you have experience in supply chain or administrative work? Then, Manpower has an opportunity for you.

What's in it for you?

* Weekly pay

* On the job training

* Tuition reimbursement

* Skill advancement

* Temp to perm hire

What's the job?

To provide technical support for the low voltage variable frequency drives (VFD) support team within the Technical Resource Center. (TRC)

What you bring to the job

Essential Functions * Provide post sale and presale technical support for VFD's * Provide verbal and written technical support for internal and external customers * Effectively communicate product value proposition and product line strategies * Help the team meet KPI's (key performance indicators) * Ability to perform assigned duties in a team atmosphere while also having the ability to work independently * Ability to use internal software applications including MFgPro, C360 CRM, Access TRC call log, Enovia and Vista * Participate in the development and/or maintenance of product support resources (i.e. self-service knowledge base, application notes, catalogs) * Ability to work flexible hours to support emergency customer situations Position Criteria: The candidate must possess the following skills and knowledge to successfully perform in this function: * Technical knowledge * Self-management skills * Communication skills * Computer skills Basic Required Qualifications for this position include: * BS degree in engineering * VFD experience * Legally authorized to work in the United States without company sponsorship * Ability to work flexible hours (8:00 AM - 6:00 PM ET; remote phone support required on a rotating basis nights and weekends) Preferred Qualifications: * Automation technical knowledge (PLC's, HMI's and communication protocols) * Electrical or Mechanical Engineering degree

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs