Technical Support Representative - Bilingual

Industry

Engineering

Advert ID

CAN_586063

Location

Ottawa

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD65000.00-72000.00 per year

No. of Openings

1

Branch Information

Ottawa, ON - (CAN) 1111 Prince of Wales Drive ON Ottawa , ON K2C 3T2

ContactNumber

613-237-9070

Job Description

Are you looking to work with a great team? Do you thrive in a fast-paced environment and like schedule flexibility? Perfect, keep reading.



Our client in the Ottawa area is looking to add a Technical Support Representative to their growing team!



What's in it for you?



* Full time permanent work

* Field base from home office

* Salaried role with additional bonus targets

* 3 weeks of paid vacation

* Health and Dental Benefits

* Laptop, phone provided on day one with option of company vehicle

* Working with a great team



What is involved in this role?



* You are required to provide technical service to clients for medical equipment, installation, maintenance, repair and update/upgrade the equipment and devices

* Offer technical support to clients when needed

* Schedule and perform routine periodic manufacturer's certification on medical equipment at customer locations.

* Be on-site when and where necessary, and "on-call" to provide emergency service, per the rotating schedule, outside of normal business hours.

* Promote customer satisfaction through proactive, professional communication with customers.

* Manage dispatches and time effectively and efficiently to drive high impact services to customers.

* 50 % of job requires travel across Canada and in some parts of the USA



What do you bring?



* Associates degree in Electronics, Biomedical Engineering or related discipline or equivalent combination of education and experience

* Valid passport and Driver's License with clean driving record

* Fluently Bilingual in French both written and verbal

* Min. 3 to 5 years of experience or previous technical service experience.

* Experience working in a Hospital O.R or ICU as a technician is an asset

* Demonstrated strong customer service skills

* Excellent communication skills

* Proficient skills in Microsoft office suite

* Flexibility work schedule to be available for days and evenings as well as travel when required.



If you are interested in this role, please apply online today!



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.