Technical Support Specialist

Industry

Manufacturing and Production

Advert ID

USA_571611

Location

Frederick

Job Type

Contract

Hours

Full-Time

Salary Range

USD18.00-24.00/hr

No. of Openings

1

Branch Information

Frederick, MD - (USA) 7470 New Technology Way MD Frederick , MD 21703

ContactNumber

301-694-8555

Job Description

Production Specialist



Do you have knowledge of welding, automation, and technical support? Are you a fast learner? Do you have excellent communication and multitasking skills? We are looking for someone with these qualities to be a product specialist to provide technical support to the companies' employees and customers.



Responsibilities:



- Answer product related questions, technical service, and complaints from sales team an customers



-Monitor frequently asked questions and determine best way to help customer's be knowledgeable about the products and processes



-Participate in manufacturing coordination of new or improved products, as well as, searching for ways to improve existing products



-Maintain excellent customer service relationships



-Assist with warranty evaluation determinations



-Other related responsibilities;



Qualifications:



-Capable of lifting 60 lbs without assistance



-Excellent mechanical aptitude



-Language/speech skills sufficient to speak with customers both domestically and internationally



-Able to work on multiple projects at once while maintaining phone coverage



-Manual dexterity



-Must retain the knowledge of products and understand how they interact with other equipment in a welding environment



-Must be knowledgeable of competitor products and what makes them different from companies' products



-Must possess knowledge of the welding processes in use and how those processes affect products



-Excellent problem solving skills



-Strong organization, communication, and basic Microsoft office and arithmetic skills



Location:



Frederick, MD



Pay:



$18-$24 (depending on experience)



APPLY TODAY and call 301-694-8555!