Technical support agent, Bilingual, Remote, 24$

Industry

IT

Advert ID

CAN_617360

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

North York, ON - Manpower - (CAN) 3600 Steeles Avenue East ON Markham , ON L3R 9Z7

ContactNumber

-

Job Description

Manpower is currently looking for 8 Bilingual Technical Support Agent for its client.



Your tasks:

Remotely support user when they call the IT support line for troubleshooting, program updates, password reset, printer connections, VPN problems, IP telephony or any other problem that could occur in an office environment.

In order to be successful in this role, you must enjoy doing research to find the source of a problem, appreciate helping others and like to work with multiple database and ticketing tools.



This position requires a 24 hours /7 days a week availability. (no accommodation possible)

Schedules rotate every 6 weeks (day-evening-night)

40 hours/week

24$/hour

Fully remote position

Long term assignment (renewable up to 5 years)



New Manpower associates joining this team will be working remotely with our team located in Montreal. We are looking for people that are comfortable working in a remote environment, have a high level of autonomy and passionate about technical support.



If you are FULLY bilingual (French and English), experienced in customer service (in a call center environment) and you have studies in technical support or IT, apply right now!

If you do not speak French and English, please look on our website for unilingual opportunities.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by providing equal opportunity to access our services.