Technical support agent, Bilingual, Remote, 24$

Industry

IT

Advert ID

CAN_618521

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

North York, ON - Manpower - (CAN) 3600 Steeles Avenue East ON Markham , ON L3R 9Z7

ContactNumber

-

Job Description

Manpower is currently looking for multiple Bilingual Technical Support Agent for its client.

Your tasks:



Remotely support user when they call the IT support line for troubleshooting, program updates, password reset, printer connections, VPN problems, IP telephony or any other problem that could occur in an office environment.

In order to be successful in this role, you must enjoy doing research to find the source of a problem. You should also like helping others.



This position requires 24 hours /7 days a week availability. (no accommodation possible)

Schedules rotate every 6 weeks (day-evening-night)

40 hours/week

24$/hour

Fully remote position

Long term assignment (renewable up to 5 years)



New Manpower associates joining this team will be remotely working with our Team located in Montreal. We are looking for people that are comfortable working in a remote team, have a high level of autonomy and that are passionate about technical support.



You are bilingual (French and English), experienced in customer service (in a call center environment) and you have studies in technical support or IT, apply right now!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by providing equal opportunity to access our services.