Temporary Medical Customer Service Representative

Industry

Admin and Secretarial

Advert ID

USA_521874

Location

San Antonio

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15/hr

No. of Openings

1

Branch Information

Alexandria MN - Park Rapids - (USA) 507 North Nokomis Street Suite E MN Alexandria , MN 56308

ContactNumber

.

Job Description

Have you experienced job loss, a reduction in hours or pay, or uncertainty, due to world events out of your control? Let Manpower help! We are currently hiring for Medical Customer Service Representatives for a 3-month position scheduled to start October 26th



This position exists to provide customer service to the Patient Contact Team and as such requires constant computer and phone usage (over 99%), including repeated computer keyboarding.

The information listed in this Job Description is not a comprehensive list of all duties/responsibilities performed.



What's in it for you?

* Competitive wages

* 3 months assignment - with opportunity to grow with the company



What's the job?

* Obtain the return of VAC rental units from patients/customers

* Coordinates with both internal and external customers for unit return

* Interacts with patients, home health agencies, and doctors' offices to obtain information needed and return of rental unit via incoming calls to the department hunt group, outgoing calls and written correspondence

* Research by reviewing all order notes, documents on file, previous orders, and internet searches to determine course of action of each order on the assigned worklist

* Enter detailed order notes documenting course of action taken in multiple systems

Maintains their assigned worklist in a timely and efficient manner



What you bring to the job?

* High School diploma or equivalent.

* At least one year of customer service experience.

* Capable of multitasking and toggling through 4-5 different systems (dual screens)

* Flexible & Adaptable - with schedule, workflow processes and priorities

* Communicate effectively both verbally and in written format

* Operate independently without close supervision

* Ability to convey a positive customer service and team-oriented attitude

* Experience with Microsoft Office applications including: Word, Excel & Outlook.

* Experience with document processing and storage

* Demonstrated analytical and problem-solving skills