Trade Service Representative

Industry

Banking

Advert ID

CAN_617480

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD22.5/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower is hiring for a Trade Service Representative Role for one of our leading clients in Toronto

What's in it for you?

* 6 months Contract Duration

* Work Location: Toronto

Pay Rate: $22.5 Per hour

What is the job?

* Resolve Security Trade Settlement queries; liaise with Fund Managers and internal business units

* Provide a high level of client service by responding promptly and accurately to daily client queries and requests regarding the administration of their accounts in accordance with established Service Level Standards. Respond to specific Client/Fund Manager requests received via email, and telephone.

* Resolve and investigate all responses to queries, researching further information as appropriate and dealing directly with the client using a consultative partnership approach.

* Anticipate issues and proactively work to address concerns before they escalate and ensure all issues are logged on the internal query tracking tools for proper resolution.

* Advise Manager of all significant issues, suggest resolution where possible and escalate to the CSM as appropriate.

* Ensure all queries raised by Fund Managers, Clients and operational areas are responded to within time frames.

MUST HAVE qualifications:

* University degree in business administration, finance or equivalent

* Minimum of three years' experience in Financial services industry (Global Custody/Investment Management/Fund Administration/Transfer Agency, or other relevant Financial Services experience)

* Strong verbal and written communication skills



NICE TO HAVE qualifications:



* Familiarity with Investor & Treasury Services systems & platforms

* Recognized financial industry qualifications (i.e. Canadian securities course or IFIC)

* Experience in client management roles

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.



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Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.