URGENT HIRING: Call Center Rep

Industry

Call Center and Customer Service

Advert ID

USA_498842

Location

Redmond

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD21.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number

414-982-1960

Job Description

Manpower has immediate openings for Customer Service Representative in Redmond, WA.



What's in it for you?



··Start Date: ASAP

· $21.00 per hour

· M-F - 9:00 am-5:00 pm

· High chance to extend an offer



Manpower Benefits:



· Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more.

· Eligibility for Paid Holidays

· $25.00 Referral Bonus

· City/State Paid Sick Leave Ordinances

· Equal Employment Opportunity

· Family & Medical Leave Act

Manpower Satisfaction & Recognition:

· MyPath Medals Program

· Career Development

· Opportunity to pursue a Bachelor's Degree



What is the job?



Provides quick and accurate customer call resolution and/or routing to the appropriate team or Support Professional within the targeted support application via phone and electronic case transfers.

Responsibilities include using Clarify, Internet, and other internal resources to collect information to verify eligibility for support, summarizing the key elements of the technical problem and determining if the issue falls within defined support boundaries, efficiently resolving and closing cases and ensuring complete case documentation for all support issues and meeting defined response and quality goals and properly sets and manages customer expectations



What you will bring on the job?



3 years' call center experience



Stop your job search and apply today. Send a copy of your resume to [email protected] Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.