Job Description
IT Operations Analyst I (Onsite) - $19.50 per hour
Our client in Lexington, SC is looking for hardworking, motivated talent to join their team. Get your foot in the door with a well-known insurance & risk management company. Don't wait… Apply TODAY!
What's in it for you?
* $19.50 per hour
* Temporary position
* Hours between 6:00 AM to 10:30 PM, 7 days a week (scheduled in those hours)
* Paid Training
* $200 Referral Bonus (T&Cs Apply)
What will you be doing?
* Respond to a variety of inbound colleague calls/emails
* Ensure accurate and detailed problem documentation/ticketing
* Provide timely escalation and follow-up with support groups and colleagues
* Identify and escalate wide-impact or potential wide-impacting outages
* Identify trends and opportunities for improvement as well as provide ongoing feedback
* Build ongoing support proficiency for other skills and applications
Job Requirements
* Above average computing and navigational skills
* Exceptional customer service skills in a client facing role such as a call center/tech support role - must have exp. with customer support
* Team player who collaborates effectively with peers and other teams but can also work well independently
* Good knowledge of Microsoft Office 365 (Word, Excel, OneNote, and PowerPoint)
* Ability to type at least 30 words per minute
* Required 5 Days a week on site
* Looking to grow in IT
* Call Center or Technical Support Background - troubleshooting exp
Why should you choose Manpower?
* Weekly Pay!
* Medical/Dental Insurance
* Life Insurance and AD&D
* 401(k) Savings Plan and more!
* Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day)
Are you Interested?
Stop your job search and apply today! A recruiter will be in touch within 24-48 hours
Share this job with friends and family and earn $200 with every successful hire!
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.