Urgent! - Customer Service Representative - $15/Hour

Industry

Call Center and Customer Service

Advert ID

USA_649222

Location

Miami

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

***We are looking to fill 40 open positions for May/June classes.

Description:

Remote Opportunity - Complete work from home opportunity - Equipment will be shipped

**Pay Rate: $15.00/Hour - Temporary to Permanent position

Regular Schedule: Monday - Friday - 8 AM - 10 PM, Sat - 8 AM - 8 PM (Any 40 hours shift) - You should be comfortable with any 8 hours shift in that time frame. (Depends on business requirement, can change as well) - Please apply only if you are comfortable with this.

Work Location - Remote (Can be located anywhere)



Job Responsibilities:

Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

This role requires listening to our customer's concerns and showing empathy while resolving their issue.

You will be making necessary outbound phone calls to insurance agents and companies using scripts to obtain insurance information to be able to load into a gathering facility. You will obtain the necessary insurance information in order to disburse premium payments from the escrow account if required. Specialists will perform maintenance and or disbursements in the client servicing system as necessary for policy changes, letters, notices, etc. Ensures all items are processed in a timely manner to meet or exceed established standards.



Job Requirements:

High School diploma or GED

6 months total work experience